Food Pantry Volunteer Management Toolkit (2018)

Philabundance created this resource to help food pantries and other organizations working in emergency food and the safety net to effectively recruit, train and manage volunteers. 

Whether a pantry has too many volunteers, or not enough, this toolkit will help organizations put policies and procedures in place to better manage their unpaid workforce.

Topics covered include:

• How to create volunteer job descriptions
• Conducting outreach
• Orienting and training volunteers
• Communication strategies
• Ways on handling difficult volunteers

Sample volunteer applications and job descriptions are provided. The toolkit also offers a board member Memorandum of Understanding that list member responsibilities and duties.

This document is intended to be shared widely. The full toolkit can be downloaded below.